Tenant support

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General

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Update your tenancy details

Let us know about any changes to your circumstances

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Report a maintenance issue

We will get it fixed as soon as possible

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How do I serve notice to vacate my property?

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Who is responsible for contacting the the utility companies after I move in?

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Who do I speak to if I have problems with my tenancy?

Basic Information Support

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When will the rent leave my account?

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What is the Tenant Deposit Protection Scheme?

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What references do I need to get?

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How do I report a maintenance issue?

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What penalties will I incur should I break my lease agreement early?

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How will my payments cease at the end of my tenancy?

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When is my deposit returned to me?

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